DOs and DON'Ts

We DO

  • Accept a claim lodged in relation to licensed intermediary or authorized financial institution default

  • Determine a claim for compensation

  • Pay compensation to claimants

We DON'T

  • Compensate against normal market risk such as when your shares have gone down in value

  • Handle complaints against intermediaries or listed companies

  • Penalize wrongdoers or take action against the defaulting intermediaries